Privacy Policy

SM Group and Its Subsidiary MS Ayurveda & Homeo Seva Kendra The Manufacturer and Trader of Ayurvedic and Herbal Medicines based in Kolkata, India. In this Privacy Policy, references to "SM Group Representative/SM Stores/Registered Buyer/Guest User" (hereinafter referred as "you" or "User") mean any person submitting any data to us or the Site/App 

If you have any queries, suggestions, or comments, we would be pleased address them at our Kolkata address or by writing us at smgroupin4@gmail.com 

Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. 

By mere use of SM Group Website and App, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use. 

CONSENT 

By using the Website and or by providing your information, you extend your consent to the collection and use of the information you disclose on the site in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy. 

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. 

POLICY UPDATES 

We reserve the right to change or update this policy at any time without notice. To make sure you are aware of any changes, please review this policy periodically. 

COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION AND OTHER INFORMATION 

We may collect various information if you seek to place an order for a product to us on the Site or App. We collect, store, and process your data for processing your purchase on the Site/App and any possible later claims, and to provide you with our services. We may collect your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details. 

We need this information in order to allow you to go ahead with placing your order for a product. We may use that data to process payment for the product and deliver theproduct to you. We also use that data to inform you when the product is about to be delivered. 

We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier etc). 

We may also use your data in order to manage the Site and App, collect payment from you, enable you to subsequently use parts of the Site/App, detect any fraud or Site/App abuses, send you information relevant to the Site/App or our products, and in case we have any queries. 

You must only submit information which is accurate and not misleading, and you must keep it up to date and inform us of changes. 

Your actual order details may be stored with us and you may access this information by logging into your account on the Site/App. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorised third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault. 

We shall not share any of your personal information with third parties without your explicit consent. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy. We view protection of your privacy as a very important community principle. We understand clearly that you and Your Information is one of our most important assets. We store and process Your Information on computers located in the India that are protected by physical as well as technological security devices. 

Under no circumstances do we rent, trade or share your personal information that we have collected with any other company for their marketing purposes without your consent. We reserve the right to communicate your personal information to any third party that makes a legally compliant request for its disclosure. 

OTHER USES OF YOUR PERSONAL INFORMATION 

We may also send you other information about us, the Site/App, our other websites, our products, sales promotions, our newsletters, SMS updates, anything relating to other companies in our group. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the "unsubscribe"link in any email that we send to you or follow the subscription process as detailed in the SMS. Kindly note that unsubscribing from one medium does not automatically lead to subscription from the other. Within 7 working days (days which are neither (i) a Saturday or Sunday, nor (ii) a public holiday anywhere in the world) of receipt of your instruction we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification.